Survivor Services

24-Hour Crisis Hotline
Specially trained staff and volunteers respond to telephone crisis calls 24 hours a day, seven days a week, 365 days a year to provide crisis intervention to sexual assault, domestic violence and stalking survivors as well as to offer referrals to appropriate community services. For immediate assistance, call the 24-Hour Crisis Line at 513-381-5610, Toll-Free 1-877-889-5610 or TTY 513-977-5545.  LanguageLine interpretation services are available at no charge for non-English speaking callers.

IMPORTANT NOTE: Due to construction and telephone infrastructure work in the vicinity of our offices, we have been experiencing sudden, temporary loss of phone service which can impact our hotline.  If you are trying to reach us via telephone and are experiencing either a fast busy signal, ringing with no answer or a message that says the phones are temporarily unavailable, this means that the lines into our building are currently disrupted.  During these disruptions, please call 281-CARE (281-2273), and they will be able to connect you to a WHW advocate remotely. We are truly sorry for any inconvenience and hope that the construction will be completed soon.

Hospital Accompaniment
Women Helping Women staff and volunteers are available 24-hours a day, seven days a week, 365 days a year to provide support to sexual assault survivors in area hospital emergency rooms.

Individual Crisis Intervention
Women Helping Women provides one-on-one crisis intervention sessions to help survivors deal with the immediate after-effects or emerging memories of sexual assault, domestic violence and stalking. Survivors needing long-term counseling may be referred to community-based counseling programs or to therapists and counselors.

Court and Law Enforcement Advocacy
Women Helping Women staff and volunteers accompany sexual assault, domestic violence and stalking survivors to criminal and civil court daily in Hamilton County, providing advocacy and support. Women Helping Women staff can assist a survivor in filling out the necessary paperwork to obtain a Civil Protection Order. Agency staff works directly with the Cincinnati Police Department, Cincinnati Prosecutor’s Office and the Legal Aid Society to provide support, crisis intervention and advocacy to survivors during various phases of their case.

Support Groups
Women Helping Women conducts several support groups to help survivors cope with the confusion, anger and fear often experienced after episodes of sexual assault and domestic violence. These groups enable survivors to share their experiences, feelings and provide them with support to overcome their fears and feelings of isolation.

For our support group schedule, please call our 24-Hour Crisis Line at 513-381-5610, Toll-Free 1-877-889-5610 or TTY 513-977-5545.

Crime Victim Compensation
The Crime Victims Compensation unit administers awards of compensation in accordance with Ohio’s Crime Victims Compensation Law, which provides payments to eligible survivors of violent crime for their unreimbursed economic losses. Women Helping Women’s advocates are trained by the Attorney General’s office to assist survivors in filing compensation claims. Please call our hotline to schedule an appointment to begin the filing process. To contact the Crime Victims Compensation unit, please call 1-800-582-2877 or visit for additional information.

VINE (Victim Information and Notification Everyday)
VINE is available to anyone, including survivors, advocates, law enforcement, judges and the public. It provides free, anonymous, 24-hour access, over the phone or through the Internet, to the custody status of offenders in the Ohio Department of Rehabilitation and Correction, county jails, and juvenile inmates in the Department of Youth Services. VINE also provides automated telephone or email notification when the offender has a change in custody, including release, transfer, escape, re-arrest (return from escape) or death. For more information, please call our hotline or go to An advocate with Women Helping Women can help you register for VINE in person or over the phone.

HopeLine Program
Women Helping Women participates in Verizon Wireless’s HopeLine program. The HopeLine program provides refurbished cell phones to survivors of Domestic Violence to provide a safe way to stay in touch with family, counselors, employers and landlords as survivors work to rebuild their lives.

For more information about the HopeLine program, please visit the Verizon Wireless website, at

To see if you are eligible for a cell phone, please call our 24-hour crisis hotline or stop by the agency between 8:30 AM and 5:00 PM, Monday through Friday.

  • Survivor Services
  • Prevention & Education